Should you wish to return any product for a replacement or refund, please ensure that it meets with our returns policy below before sending to this address:
Fluid Media Ltd.
16 Penns Court
For replacements please enclose a note giving the name that the order was made in, and what you'd like it to be replaced with.
For refunds please enclose a note giving the name that the order was made in, and we'd appreciate it if you could mention the reason for the return as this could help our future practices.
Please ensure all goods are sufficiently packaged and have adequate insurance.
(We recommend the online delivery company www.parcel2go.com)
Please contact us with any returns enquiries.
Under the United Kingdoms distance selling regulations, if you have changed your mind after purchasing a product from us, you can return the goods for a full refund subject to the following conditions:
Conditions are not binding and may be adjusted at any time.